
Sales Policy
Effective Date: January 18, 2025
At EnergyVoltanari, we aim to provide the best shopping experience by offering high-quality PC components and accessories. Our Sales Policy outlines the terms and conditions regarding pricing, orders, payments, and the sale of our products. By making a purchase on our website, you agree to comply with the following policy.
1. Product Availability
We make every effort to ensure that the products listed on our website are available for sale. However, due to high demand or stock fluctuations, some items may become temporarily unavailable. In such cases, we will notify you promptly if an item you ordered is out of stock. You may then choose to wait for restocking, select an alternative product, or cancel your order for a full refund.
2. Pricing
All prices listed on our website are in US dollars and are subject to change without prior notice. We strive to maintain accurate pricing on all products; however, in the event of a pricing error, we reserve the right to correct it. If a product is listed at an incorrect price, we will contact you to discuss how you would like to proceed with your order.
Prices for shipping, taxes, and any additional charges are calculated separately during the checkout process and will be clearly indicated before you confirm your purchase.
3. Order Processing
Once you place an order on our website, we will begin processing it immediately. All orders are subject to verification, including payment approval and inventory checks. If there are any issues with your order, such as payment problems or item unavailability, our customer service team will reach out to you for clarification.
Orders placed on weekends or holidays will be processed the following business day. If an order is placed during a sale or promotion, please allow extra time for processing due to high demand.
4. Order Confirmation
After placing an order, you will receive an email confirmation detailing your order, including product names, quantities, prices, shipping address, and estimated delivery date. Please review this confirmation carefully to ensure everything is accurate. If there is any discrepancy or change needed, contact us as soon as possible at info@energyvoltanari.net.
5. Payment
We accept various payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Payment is due at the time of order placement. Once your payment has been successfully processed, we will begin preparing your order for shipment.
6. Sales Tax
Sales tax will be added to your order in accordance with applicable state and local tax laws. The sales tax amount will be calculated during checkout based on the shipping address provided. For orders shipped outside the state of Colorado, sales tax may not be applicable. However, please note that international customers are responsible for any import duties or taxes imposed by their country’s customs.
7. Promotions and Discounts
We may offer promotional discounts, sales, or special offers from time to time. These promotions are valid only for the time specified and cannot be applied retroactively to previous orders. If a discount code is used, it must be applied during checkout to be valid. Each promotion has specific terms and conditions, including expiration dates, limitations on usage, and exclusions on certain products.
8. Cancellations
You may request a cancellation of your order within 24 hours of placing it, provided the order has not already been processed or shipped. If you wish to cancel an order, please contact our customer service team at info@energyvoltanari.net. After 24 hours, cancellations may not be possible due to our efficient processing system.
9. Shipping and Delivery
Once your order has been processed, we will ship it using the method you selected during checkout. You will receive a tracking number via email to monitor the status of your package. Delivery times may vary depending on your location, selected shipping method, and any unforeseen delays.
10. International Sales
We accept international orders and ship to many countries. For international customers, shipping costs, taxes, and import duties will be calculated during checkout. Please note that international shipping times may vary and are subject to customs processing. Any customs or import fees are the responsibility of the customer.
11. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@energyvoltanari.net. We will provide assistance with returning the product and offer a replacement or refund, as applicable.
12. Return and Exchange Policy
If you’re not completely satisfied with your purchase, please refer to our Refund and Returns Policy for instructions on how to return or exchange items. Our return policy allows you to return most new and unopened items within 30 days of receiving them for a refund or exchange.
13. Limitation of Liability
In no event will EnergyVoltanari be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services. Our total liability will not exceed the amount paid by the customer for the product(s) in question.
14. Changes to Sales Policy
We may update our Sales Policy from time to time to reflect changes in our practices, products, or legal requirements. Any changes to this policy will be posted on our website, and the updated policy will take effect immediately upon posting. We recommend reviewing this policy periodically to stay informed.
15. Contact Us
If you have any questions or concerns regarding our Sales Policy, please contact us:
Address: 456 Innovation Road, Denver, Colorado, United States
Phone: (303) 555-7890
Email: info@energyvoltanari.net