Shipment Policy
Effective Date: January 18, 2025
At EnergyVoltanari, we are committed to providing timely and reliable shipping for our customers. This Shipment Policy outlines the process for shipping your order, including delivery methods, shipping times, and associated costs. By placing an order on our website, you agree to the terms and conditions outlined below.
1. Shipping Methods
We offer a variety of shipping methods to accommodate the needs of our customers. The available options may include:
- Standard Shipping: Our most affordable option for domestic deliveries, with an estimated delivery time of 5-7 business days.
- Expedited Shipping: A faster shipping method for those who need their products sooner, with an estimated delivery time of 2-3 business days.
- Overnight Shipping: For urgent orders, we offer next-day delivery (subject to availability) for a higher shipping fee.
- International Shipping: We also offer international shipping to many countries. Delivery times for international orders vary depending on the destination.
Shipping costs are calculated based on the shipping method, the weight of the products, and the destination. The total shipping charge will be clearly indicated during checkout.
2. Shipping Times
- Domestic Orders: Orders placed within the United States typically take 1-3 business days to process and ship, depending on the availability of the products. Shipping time varies based on the delivery method chosen and your location.
- International Orders: International shipping times depend on the destination country and customs processing. International orders can take anywhere from 7-21 business days for delivery.
Please note that shipping times are estimates, and delays may occur due to factors outside of our control, such as weather, holidays, or customs processing for international orders.
3. Shipping Costs
Shipping fees are calculated at checkout based on the weight of your order, the shipping method, and the delivery address. We offer free standard shipping for domestic orders over a certain amount (details available at checkout). For international orders, shipping fees will be calculated based on the destination and the size of your order.
Additional fees, such as customs duties and taxes, may apply to international orders. These fees are the responsibility of the customer and are collected by the local customs authority upon delivery.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier’s website. Please allow up to 24 hours for tracking information to become available.
5. Shipping Address
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information. If there is an error in your shipping address, please contact us immediately at info@energyvoltanari.net to make corrections before the order is processed.
6. Order Processing Time
Orders are processed and shipped Monday through Friday, excluding weekends and holidays. Orders placed after business hours on Friday will not be processed until the following Monday. During peak periods, such as holiday seasons or sales events, processing times may be slightly longer.
7. International Orders
We are pleased to offer international shipping to many countries worldwide. International customers are responsible for paying any customs duties, taxes, or fees that may be imposed by their country’s government. Please check with your local customs office to determine what charges may apply before placing an order.
8. Lost or Damaged Shipments
In the unlikely event that your package is lost or damaged during shipping, please contact us immediately at info@energyvoltanari.net. We will work with the shipping carrier to resolve the issue. For damaged items, please provide photos of the damage to assist us in processing the claim.
9. Shipping Delays
While we strive to ensure that orders are delivered promptly, shipping delays may occur due to various factors such as weather conditions, strikes, or issues with the carrier. We will notify you of any significant delays and do our best to resolve the issue quickly. However, we are not responsible for delays caused by events beyond our control.
10. Changes to Shipment Policy
We may update this Shipment Policy from time to time to reflect changes in shipping methods, fees, or regulations. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We recommend reviewing this policy periodically to stay informed about shipping options and costs.
Contact Us
If you have any questions or concerns regarding our Shipment Policy, please feel free to contact us:
Address: 456 Innovation Road, Denver, Colorado, United States
Phone: (303) 555-7890
Email: info@energyvoltanari.net